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PRIVACY

 

​Sunburst SoundLab values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your data when you use our website, online store, or other services.

 

1. Data Controller

 

Sunburst SoundLab

Email: hello@sunburstsoundlab.com
 

2. Legal Basis for Processing


We process your personal data in compliance with the EU General Data Protection Regulation (GDPR) and Finnish data protection laws. The legal bases for processing your data may include:
 

  • Performance of a contract (e.g., purchasing a product).

  • Compliance with legal obligations (e.g., accounting and tax purposes).

  • Legitimate interests (e.g., marketing and customer relationship management).

  • Consent (e.g., for optional marketing communications).
     

3. Data We Collect

 

We may collect the following categories of personal data:
 

  • Contact Information: Name, email address, phone number, and delivery address.

  • Payment Information: Payment details (processed securely through third-party payment providers; we do not store full payment details).

  • Technical Information: IP address, browser type, operating system, and cookies
    (see Section 8).

  • Transaction Data: Purchase history and order details.

  • Marketing Preferences: Consent for newsletters or promotional messages.
     

4. How We Use Your Data

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We use personal data for the following purposes:
 

  • To fulfill orders and deliver digital products.

  • To process payments securely.

  • To respond to customer inquiries and provide support.

  • To comply with legal obligations (e.g., bookkeeping).

  • To improve our services, website, and user experience.

  • To send marketing communications (if you have given consent).
     

5. Data Retention

 

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Transaction data may be retained for accounting purposes for up to 6 years as required by Finnish law.
 

6. Sharing Your Data

 

We do not sell or rent your personal data to third parties. However, we may share your data with trusted service providers who assist us in operating our business, including:

 

Payment processors (e.g., PayPal, Stripe).

IT and hosting service providers.

Marketing and analytics platforms (e.g., Google Analytics).

All third-party service providers process data only according to our instructions and are bound by confidentiality agreements.

 

7. Your Rights

 

Under the GDPR, you have the following rights regarding your personal data:
 

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data, subject to legal retention requirements.

  • Right to Restriction: Request the limitation of data processing in certain circumstances.

  • Right to Data Portability: Request your data in a machine-readable format.

  • Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.

  • Right to Withdraw Consent: Withdraw consent at any time for data processed based on consent.

  • To exercise your rights, contact us at hello@sunburstsoundlab.com. We may require proof of identity for security purposes.

 

8. Cookies and Tracking

 

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. They help us analyze traffic, remember user preferences, and improve functionality.
 

Necessary Cookies: Required for website functionality.

Analytics Cookies: Help us improve the website by tracking usage patterns.

 

You can manage cookie preferences through your browser settings

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9. Security of Your Data

 

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted communication, and access controls.

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10. International Data Transfers

 

If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as standard contractual clauses approved by the European Commission.

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11. Updates to This Policy

 

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. The most current version will always be available on our website.

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12. Contact Us

 

If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us: hello@sunburstsoundlab.com
 

If you believe your rights have been violated, you have the right to lodge a complaint with the Finnish Data Protection Authority:
 

Office of the Data Protection Ombudsman
 

Website: https://tietosuoja.fi/en/home

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